Privacy policy – Personal data protection

1. In general.
Our company created this website with the sole purpose of serving its customers. Our website is simple and user-friendly, as it is designed to serve the specific needs of each user. This Privacy Policy describes the collection of user’s personal data by our website and the use of such data by our company. This Privacy Policy refers only to the users’ personal data, which they provide us during their browsing on this website.

2. The data controller.
The personal data controller is our company, under the name: ‘NATURALS PC’, which is located in Ilioupoli, Athens with the Tax Registration Number: 801761556, as legally represented, with telephone number: +30 2114056266. For personal data issues, users can contact Mr. Koutsoulis Nikolaos by using the email address: info@naturals.gr, at www.naturals.gr, even on the telephone number +30 2114056266, in order to exercise effectively all the above legal rights.

3. Collected data – User rights.

3.1. Our Company has designed its website so that its users can visit it without revealing their identity. During the user’s hit and browsing in our website, our Company collects only the data collected by Cookies, since the user’s consent has been obtained. In addition, the website plazacafe.gr uses Google Analytics in order to monitor users activity so that we can determine how many people use our website, understand in the most effective way how they find and use our site, as well as knowing user’s activity in the website. Although Google Analytics records data such as the geographic location of users, their device, their operating system, none of this information makes them known to us.

Furthermore, our Company collects the information that the user gives us as long as he contacts us collects the data that the user gives us if he contacts us and in order to receive an offer-order or cooperation from our Company. The information required by the user and our potential customer, during the above communication and in order to execute his order, is: the name, the address, the area’s postal code, the email address, the telephone number and the type of payment.

Lastly, our website has an online contact form in order for the user to be able to communicate easily with our Company, since of course he wants to. In that case, the data collected by our Company is the name and the email address of the user.

3.2. The processing of the above data is based on the consent of the users. The recipients of the data are the Company’s personnel, which is absolutely necessary for the fulfilment of the above purposes, or the partners of our website who are committed to confidentiality, in order to provide users with the level of security mentioned in this Privacy Policy. Our Company has taken technical and organizational measures to protect the user’s data from any form of accidental or illegal processing.

3.3.The user’s rights in relation to the above data are as follows:
(a) The right of access to his or her personal data, that is, the user’s right to get a confirmation from the company of whether or not the data relating to him or her is processed and, if so, the right to access them and the following information, without prejudice to the provisions of Article 15 No 2016/679 Regulation of the European Parliament and of the Council, ‘For the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation)’(hereinafter referred to as ‘GDPR’):
-the purposes of the processing,
-the relevant data categories,
-the recipients or categories of recipients to whom data have been or will be disclosed, in particular recipients in third countries or international organizations,
-if possible, the period of time for which the data will be stored, or, if not possible, the criteria determining that time period,
– the right to request our Company to correct of delete the data or to restrict its processing or the right to object to such processing,
-the right to complain to a supervisory authority

(b) The right to rectification, that is, the user’s right to require our Company without undue delay the rectification of inaccurate personal data.
(c) The right of deletion (‘the right to oblivion’) that is, the user’s right to require our Company without undue delay to delete the personal data where one of the following grounds applies and under and without prejudice to the provisions of Article 17 of the GDPR:
-the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed
– the user withdraws the consent on which the treatment is based according to the Article 6 (1) (a) of the GDPR or the Article 9 (2) of the GDPR and there is no other legal basis for the treatment,
– the user opposes processing according to the Article 21 (1) of the GDPR and there are no compelling and legitimate reasons for the processing or opposes the processing according to the Article 21 (2) of the GDPR,
– personal data was processes illegally,
-the personal data should be deleted, to comply with the legal obligation under the EU or Greek Law,
– personal data have been collected in connection with the provision of information society services referred to the Article 8 (1) of the GDPR.

(d) The right to limit the processing of user’s data for as long as the processing objections are pending, under the conditions of the Article 18 of the GDPR.
(e) The right to data portability, that is, the user’s right to receive the data provided to our Company in a structured, commonly used and machine-readable format, as well as the right to transmit such data to another company without objection by our Company, under the conditions of Article 20 of the GDPR.
(f) The right to object to the processing of the personal data by our Company or to withdraw the consent in case that there are no other compelling and legitimate reasons prevailing over this right, under the conditions of Article 21 of the GDPR.

1.5.The above rights may be exercised by the user by sending a written request to the postal address of our Company (Ioustinou 2, Ilioupolis, Athens, Greece) or by sending an email (info@naturals.gr) entitled ‘Exercise of the right to access/ rectification/ deletion/ restriction/ opposition’. For further information, the user can call at: +30 2114056266.

3.4.The above personal data is processed by our website according to the GDPR and the current national and European legal and regulatory framework for the protection of personal data. In the case that our Company violates the above provisions, the user has the right to lodge a complaint with the Personal Data Protection Authority (postal address: Kifisias 1-3, postal code: 115 23, Athens, tel.: 210-6475600, e-mail address: contact@dpa.gr.).

4. Cookies.
Our website has the ability to use Cookies. Cookies are small text files sent and stored on the user’s computer, which allow websites like this to function smoothly and with no technical issues, collect multiple users’ options, recognize frequent user, facilitate their access, collect data to improve their content. Cookies do not cause harm to users’ computers and files stored on them. At each user exit from our site, cookies can be automatically deleted. The user has to know that cookies are absolutely necessary for our site to function properly and without problems.

5. Periodic changes – Acceptance of Privacy Policy procedures.
Our Company expands updates and improves its website and may, if necessary, renew this Privacy Policy. Therefore, we encourage users to read this process at a regular basis in order to be informed of any changes to the content of this Privacy Policy, which will be changed from time to time without prior notice. The use of this website by any user means the full knowledge and the unconditional acceptance of this Privacy Policy.